Delivery
Delivery and Timing
- Onyourbed luxury dog beds are individually handmade to order in London and delivery can take up to two weeks.
- Any time or date stated for delivery is an estimate only. Whilst Onyourbed make every effort to dispatch goods on time, we cannot accept liability for failure to deliver within the stated time.
- The Customer shall accept part delivery of their order in the event that more than one item is ordered
- Some parcels will require a signature on arrival, therefore when ordering you must state a delivery address where someone will be present. In the event that there is no one available to sign for the goods and a signature is required, the carrier will leave notification of their delivery attempt with the necessary redelivery information. These terms may vary dependent on the carrier used.
- Onyourbed does not accept liability for any delays or damages once the goods have left us, or our agents, and are in possession of the carriers.
Delivery Charges
- All delivery charges and free postage charges apply to UK Mainland only. For certain remote areas such as the Highlands or other areas such as Channel Islands or Northern Ireland, Onyourbed will email the customer to alert them to additional charges. The customer can then either proceed with the order, or cancel for a full refund.
- For International delivery please email Onyourbed for a delivery quotation.
- The Customer is responsible for any duties and/or taxes at the point of entry into the destination country.
- Onyourbed use different service providers for deliveries. The Customer will be notified by email once the Product is despatched and be advised of any tracking number if relevant
UK Mainland Delivery
- Free Delivery applies to all items £80.00 and over
- All items will be shipped using Signed For, Tracked and Insured
Non UK Mainland Delivery and Scottish Highlands
Please email for a delivery quote
Channel Islands
Please email for a delivery quote
International Delivery
Please email for a delivery quote